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“Culture eats strategy for breakfast“. Words made famous by Ford Motors CEO Mark Fields, but initially uttered by Peter Drucker.
It sounds simple in theory, let’s work on our culture & everything will follow. But what is culture? If you live & breathe footy like I do, you would’ve heard Hawthorn talk about their “family club” culture, or more recently Richmond coach Damien Hardwick say “how proud I am of our culture, how we always manage to cope during tough times”.
I am still not close to knowing what it actually means, so I locked in half an hour with Leading Teams facilitator Marti Harkin, to delve in to things a bit deeper.
Rising Tide has been working with Marti & Leading Teams for five years – working on our working environment, communication & relationships has helped us navigate some noisy times in the last few years.
A couple of things I have learnt along the way;
- Every business needs a clear purpose, it helps with decision making (and words written on a wall that no one follows doesn’t count)
- Improvement is a journey; you have good days & bad days – you need to strap yourself & enjoy the ride
- Just because you think you are a good communicator, doesn’t mean everyone else agrees
I am hopeful this chat might help a few others on their workplace journey.
Here are some of the ideas we cover off, with corresponding times in the video to make it a little easier;
|3:00||What is the benefit of a business purpose|
|6:20||What have you learnt this year?|
|9:15||How to improve relationships|
|12:20||How to build better relationships at work|
|14:15||What is a risky conversation?, and why should I have them? (see below for a diagram that might help)|
|20:20||Characteristics of a high performing team|
|24:00||A few steps before 2020 finishes|